Frequently Asked Questions
What materials do you use in your collections?
All Nibi pieces are crafted using high-quality natural fibers like 100% linen, 100% cotton, and 100% merino wool, as well as thoughtful blends that ensure both comfort and durability. We carefully select materials for their texture, sustainability, and timeless appeal.
Where are your products made?
Every Nibi piece is handmade in Barcelona by my mother, our skilled artisans and me. Our craft-driven approach ensures that each garment is unique and reflects our dedication to quality and detail.
Do you restock sold-out items?
Our one of a kind accessories like our Frosti Scarves and Arpeggi Neckpieces are never restocked. Our clothing collections are limited-edition, many items are not restocked once sold out, yet some pieces may come back in other fabrics or colors. We encourage signing up for our newsletter to be notified of new drops and restocks.
How do I care for my linen Nibi pieces?
We recommend gentle hand washing or machine washing on a delicate cycle with cold water. Avoid tumble drying and opt for air drying in shade to maintain the quality and longevity of your garments. Read our Care Instructions for detailed information.
Can I return or exchange an item?
Yes! We accept returns or exchanges within 14 days of receiving your order. Items must be unworn, unwashed, and in their original condition. See our full return policy for instructions.
Why is Nibi considered slow fashion, and what does that mean?
Slow fashion means prioritizing quality, craftsmanship, and sustainability over mass production. Each Nibi garment is handmade with care, designed to last, and released in limited quantities to promote mindful consumption and ensuring fair trade conditions.
How long does it take to receive my order?
Orders typically ship within 8–20 business days. Shipping times may vary depending on your location and if you have a bought a preorder piece, yet you’ll receive tracking information as soon as your order is on its way.
How can I contact Nibi for custom requests, collaborations or Artist Stories?
We love connecting with our community! For custom requests, collaborations or being featured in Artist Stories, please reach out to us by filling our contact form or email us directly at info@nibi.es.
Can I sell Nibi in my store?
We’d be delighted to see Nibi in thoughtfully curated spaces. If your boutique or store is interested in carrying our collections, please reach out to us by filling our contact form or email us directly at info@nibi.es.